The N’EX is JR’s dedicated airport express from Narita to central Tokyo. Here is how it works, how to book, what it costs, and when it makes sense versus the alternatives.
JR East operates the Narita Express (N’EX), which runs directly from Narita Airport Terminals 1, 2, and 3 to Tokyo Station, Shinjuku, Shibuya, and Yokohama, depending on the service. It is the most recognizable Narita transfer option and is particularly well-suited for JR Pass holders, for whom it is completely free.
N’EX Key Facts
- Operator: JR East
- Journey time: 55 minutes to Tokyo Station, 80 minutes to Shinjuku, 90 minutes to Shibuya
- Cost: 3,070 yen one way (standard class)
- JR Pass: Fully covered. Reserve a free seat at the JR ticket counter.
- Seating: All reserved. Book at the counter or machine.
- Luggage: Large overhead racks and specific luggage areas between carriages. Excellent for suitcases.
- Frequency: Every 30 to 60 minutes, depending on the time of day
- Operating hours: Approximately 6 am to 10 pm from Narita (first and last trains vary by season)
Routes and Destinations
N’EX Servicare is split at Ofuna into two branches:
- Tokyo Branch: Tokyo Station, Shinjuku, Shibuya, Ikebukuro
- Yokohama Branch: Yokohama
Not all N’EX services stop at all stations. Check your service carefully when boarding. The destination and stopping pattern are displayed on the departure boards and on the side of the train.
Tourist Round-Trip Pass
JR East sells a tourist N’EX Tokyo Return Ticket for 5,000 yen, which includes one return journey between Narita and any N’EX station in the Tokyo Metro area and is valid for 14 days. Good value if you are returning to Narita for your departure flight. Available at Narita airport JR counters with a foreign passport.
How to Buy
- JR ticket counter: In the arrivals hall at all three Narita terminals. Staff speak English. Show your destination.
- Ticket machine: English interface available. Select N’EX from the menu.
- JR Pass holders: Present your pass and foreign passport at the JR counter to reserve a free seat.
- Online: JR East’s overseas booking website allows advance purchase, but walk-up tickets are always available.
N’EX vs Keisei Skyliner – Quick Comparison
See the detailed Skyliner vs N’EX guide for the full comparison. In brief, Skyliner is faster and cheaper but only reaches Nippori and Ueno. N’EX is slower and more expensive, but it goes directly to Shinjuku and Shibuya without any transfers. JR Pass holders should always take the N’EX.

